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If Outsourcing Is So Great, Why Are Contracts Declining?
There's really no way to sugarcoat the figures. According to the latest data from business process outsourcing (BPO) consulting firm NelsonHall, outsourcing is in a decline. In 2004 global companies spent $73.3 billion on outsourcing; in 2005 the amount fell 31%, to $50.7 billion. What's behind the drop?
February 2006
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